National Data

Data date of extract 08/2024
🇦🇹 Austria
Demographic In 2021 just over 2/3 of the population were of working age (between 15 and 64, 66.2%), while around 19% were over 64, i.e. of retirement age.
In the period 2019-2050, the share of people aged 65+ in Austria is expected to grow from 18.8% to 27.2% (compared to a rise from 20% to 28.5% for the EU-28)
In the period 2019-2050, the share of people aged 85+ is expected to more than double, from 2.5% to 5.8%
The proportion of over-65s will increase from 20% in 2024 to 23% in 2030, 27% in 2040, and 28% in 2050. In 2060 and 2070, it is forecast to be around 29%. The proportion of women over 65 is higher at 22% in 2024 and 30% in 2070. While the 65 to 74 age group will see the strongest growth in this decade, it will then be the older age groups that will see the biggest increase.
Employment in care work The proportion of part-time employed people aged 15 to 64 among employees working in the “Health and Welfare” sector is well above average for both women (63.4%) and men (31.7%).
By 2030, roughly 76,000 more professional care workers would be necessary to meet the needs of care receivers in Austria – 42,000 solely due to the retirement of care workers.
According to SHARE/OECD data, the estimated number of informal carers in Austria amounts to more than 800.000 people  (about 7% of the total population)
Informal care remains the main form of care provision in Austria, with an estimated 7% of people aged 18 years or over who care for one or more disabled or infirm family member, neighbour or friend, of any age, more than twice a week. This trend persists despite the substantial expansion of institutional care services over the last two decades.
22% of women report have had to reduce working time or give up their jobs entirely due to care responsibilities, compared to 3% of men.
Quality of care 33% of individuals believe they are unlikely to receive appropriate help when needed, with a significantly higher level of mistrust among women (38%) compared to men (21.5%).
Self-employed live-in carers in Austria are often placed through placement agencies. In order to promote quality assurance in 24-hour-care, the Austrian quality certificate for agencies recruiting personnel for 24-hour-care (Ă–QZ-24) was developed in 2019 with the aim of strengthening the situation of people with care needs and their families and contributing to a sustainable increase in care and support. The certification is voluntary and offers those agencies that fulfil higher standards than the legal requirements the opportunity to prove this to an independent certification body. Currently, 42 of around 930 registered agencies (agencies with an active business licence) are certified. The 42 certified agencies provide around 11,200 live-in carers. In total, around 58,000 live-in carers in Austria have an active business licence.
Policy and regulation In Austria, there is currently no clearly defined and integrated quality framework, covering the different sectors of LTC. The ’15a agreement’ on LTC between the Federal Republic and the federal provinces only defines rather general quality criteria and leaves considerable room for interpretation. On the sub-national level, the federal provinces enacted more detailed regulation to promote the quality of LTC services. The main instruments are the federal provinces’ legislations concerning the minimum income schemes, nursing home acts (five federal provinces) or nursing home decrees (four federal provinces), and specific directives on the organisation and implementation of different LTC services.
Technology Adoption There are a large number of pilot projects throughout Austria, such as “Workvision Home Nursing” in Salzburg with a new approach to handing over patients to social services, the “Salve App” in Vorarlberg, which enables standardisation of requests for a permanent or short-term care place through an IT application, or fall sensors in retirement and nursing homes.
Demographic By the end of 2022, the number of persons aged 65 and over is 1,515,383, or 23.5% of the country’s population. Compared to 2021, the share of the population aged 65 and over increases by 0.1 percentage points
In the period 2020-2060, the share of people aged 80+ in the Bulgarian population is expected almost to double. Over the same period, the old age dependency ratio was defined as the ratio of the number of older people at an age when they are generally economically inactive (aged 65 years and over) compared with the number of people of working age (15-64 years), will rise from 34.3% to 56.1%
In 2027, the share of the population aged 65+ in the total population will amount to 24.5%, and at the end of the forecast period in 2034, this share will reach 27.6%. This demographic trend is also typical for other EU Member States.
Employment care work In 2016, the number of LTC workers providing informal care at home was 1 per 100 individuals aged 65 and over, 87.7% of whom were women.
Informal carers represent 8% of the population (people aged 18 years or over who care for one or more disabled or infirm family member, neighbour, or friend, of any age, more than twice a week).
In Bulgaria, there is no established information system for collecting data on professional carers providing long-term care, and even less information about the number of people providing informal care. But there is little doubt that informal carers in families provide the overwhelming bulk of LTC.
Quality of the Long Term Care services Social services are regulated by the Social Services Act (SSA). The SSA establishes a new Agency for the Quality of Social Services at the Ministry of Labour and Social Policy. The new structure will monitor how municipalities and private providers are delivering social services and spending state funds. Its objective is to verify compliance with the rights of users of social services, monitor national performance and license all private social services providers. It will create common standards for providers but, at the same time, will give them the freedom to develop their own practices and relationships between professionals, children and parents, since the system was previously highly restricted by methodological guidelines.
Policy and regulation The action plan for the implementation of the National Strategy for Long-Term Care for the period 2018-2021 established in 2018, aims to address some of the challenges identified in the strategic document for LTC in Bulgaria, such as the development of quality standards for social services for older people and people with disabilities. However, implementation of these measures is yet to be seen and evaluated. There is ongoing implementation of the ‘New Standards for Social Services’ project; an important activity involving the development of quality standards with objective and measurable criteria and indicators and a monitoring and control system of the services.
The action plan for the implementation of the National Strategy for Long-Term Care for the period 2018-2021 established in 2018, aims to address some of the challenges identified in the strategic document for LTC in Bulgaria, such as the development of quality standards for social services for older people and people with disabilities. However, implementation of these measures is yet to be seen and evaluated.
The SSA also places a strong emphasis on achieving and maintaining the quality of social services by establishing a special body mandated to monitor and support all social service providers – the Agency for the Quality of Social Services (AQSS). The Agency is the main institution at the national level tasked with monitoring the quality of social services, as well as providing methodological support to social service providers, which in turn are also responsible for monitoring, evaluating, and reporting on the services they provide.
Training and skills Since January 2019, the Personal Assistance Act  assistants (which can be family members of the disabled person, part of the extended family circle, or those outside) can receive training from the municipalities, but it is not mandatory.
The SSA introduced entirely free support and training services for family members who provide informal care at home for people with permanent disabilities and for people with disabilities over the working age who are unable to look after themselves.
Demographic The proportion of population aged 65 and over 20.5% AND is projected to increase to 30.4% by 2060.
In the period 2016 to 2070, the old-age dependency ratio i.e. the share of the population aged 65 and above as a % of the population aged 20-64 is projected to rise from 30.1% (EU-28: 32.2%) to 54.8% (EU-28: 56.4%) i.e. 24.7 pps. Most of this increase is driven by the old-age dependency ratio (people aged 80 and above relative to those aged 15-64).
The number of recipients of the care allowance increased from 260,000 in 2007 to almost 350,000 in 2016.
It reaches its peak in 2024; the old-age dependency ratio, comparing older people (65+) with active population (20–64), almost doubles over the projection horizon, reaching almost 52% in 2070 with a peak in 2059 amounting to 56%. Share of population 80+ over 65+ raises from 21.0% to 43.5%.
Employment care Informal carers represent 9% of the population (people aged 18 years or over who care for one or more disabled or infirm family member, neighbour or friend, of any age, more than twice a week).
Social care is mainly provided by informal carers and professional social services. Professional carers of social services can be registered or unregistered.
Training and skills  As of April 2020, there were a total of 318 registered respite care services/providers in the Czech Republic. Among these, 230 were specifically aimed at older individuals aged 65 and over. There is a notable absence of education and counselling for informal carers.
Certified educational seminars (funded by the Continued Education Fund) were organized in regions and towns for informal carers and professionals working in social services, municipal administration, and labor offices.
Quality The system of quality assessment of health services in the Czech Republic is complex and includes various aspects of legislation, competence and control. The evaluation of the quality of health services in the Czech Republic is based on a comprehensive legislative framework and involves the cooperation of various entities such as the Ministry of Health, health insurance companies, the State Institute for Drug Control and health service providers themselves. Accreditation, audits, quality indicators and an incident reporting system are key tools of control, which together contribute to ensuring a high level of quality and safety in the health services provided.  
Technology Adoption Launched in September 2022, Direct people’s “INTELLIGENT REMOTE MONITORING” project, aimed at improving medication adherence in the elderly. The second part of the project was the development of a “Digital Caregiver” – a voicebot that uses AI technology to provide regular telephone reminders to take medication, have empathetic conversations and provide feedback on the patient’s condition. Testing with real users has shown that a voicebot is more effective than traditional reminder methods and more natural for the elderly who are already used to using the phone. Several channels were used to recruit testers, such as outreach, social networks, personal referrals, and physicians. It turns out that in the case of a new solution, especially when technology is involved, a personal recommendation is best. A total of 13 elderly persons with various health problems participated in the test.
Demographic In the period 2019-2050 the share of people aged 65+ in the Greek population is expected to grow from 22% to 33.8% (EU-28: 20%-28.5%), with most of the growth happening before 2032. At the same time, the share of people 85+ will more than double from 3.3% to 7% (EU-28: 2.7%-6.1%).
The percentage of 65+ compared to the population of 15-64-year-olds will rise from 34.1% (EU-28: 30.5%) to 67.1% (EU-28: 55.3%).
Number of older people aged 65+: 2,390,550 (out of whom 1,209,126 were aged 75+ / 23 % of the total population).
Number of older people facing severe limitations: 244,457 / 10 % of the total population.
Employment care work In 2019, there were on average five LTC workers per 100 people aged 65 or older in 28 OECD Member countries, ranging from 13 workers per 100 older people in Norway to less than one per 100 older people in Greece, Poland and Portugal.
Informal carers represent 10% of the population (people aged 18 years or over who care for one or more disabled or infirm family member, neighbour or friend, of any age, more than twice a week).
Policy and regulation Social insurance funds provide disability pensions and allowances. Other (non-contributory) disability benefits (in cash and in kind) are provided by social welfare institutions to persons who are in need of care because of a specific chronic illness or incapacity. According to 2011 administrative data (referred to in OECD 2013), about 60% of disability benefit recipients (either insurance or assistance-based) were above 50 years of age.
There is no national or sub-national definition of LTC quality in Greece neither in the context of the healthcare sector nor of the social sector. This is congruent to the fact that the system is strongly based on informal LTC and, consequently, formal services play rather a residual role in the provision of LTC in Greece. Along with the absence of a definition of LTC quality, there is also a lack of a general LTC quality framework that would apply to all types of support (residential or home care) and to all kinds of providers (public or private, for-profit/ not-for-profit); neither is there a general healthcare and social services quality framework that applies to LTC.
Articles 24-55 in part III of the Law 4808/2021, published on the 19th June 2021 and which is the transposition of the EU Directive on Work-Life Balance defines for the first time the concept of informal carer as “an employee who provides personal care or support to a relative or person who resides in the same household as the employee and who is in need of significant care or support for a serious medical reason.”
Education and training The only support services available to informal carers are those provided by a few NGOs, operating mainly in Athens and other big cities and offering – among other things – information, practical advice, psychological/emotional support and training.
44% of the formal caregivers have a tertiary or higher education in Greece, as opposed to 25% in most European Countries.
Demographic In the period 2013-2060 the share of people aged 80+ in the Spanish population is expected to grow from 5.5% to 14.9% (EU-28: 5.1%-11.8%)
There are 1,424,322 people supported by the Individual Care Programme (PIA). 22 % (427,301 people) have a resolution with a high dependency degree III, and 30 % (593,931) with a medium dependency degree II.
Employment care work Spain has one of the highest prevalence of informal carers, with 13% of people aged 18 years or over who care for one or more disabled or infirm family member, neighbour or friend, of any age, more than twice a week.
Spanish legislation on the Promotion of Personal Autonomy and Attention to people in a situation of dependency (Law 39/2006), recognises the status of a carer (informal carer) as a person who, exceptionally, provides care to a spouse or relative by consanguinity, affinity or adoption, up to the third degree of kinship, for at least a year. Both the carer and care recipient should live under the same roof.
Demographic In the period 2013-2060 the share of people aged 80+ in the Spanish population is expected to grow from 5.5% to 14.9% (EU-28: 5.1%-11.8%)
There are 1,424,322 people supported by the Individual Care Programme (PIA). 22 % (427,301 people) have a resolution with a high dependency degree III, and 30 % (593,931) with a medium dependency degree II.
Education and training

Persons covered by the non-professional carers’ agreement can participate in the offer of the vocational training subsystem for employment in the same way as other unemployed and employed workers. Moreover, anyone, whether or not they provide care, can take regulated studies, as there is a wide range of courses on offer in the different autonomous communities, not only in the morning or afternoon, but also through distance learning, and in the case of vocational training, in the dual system. Some strategies, such as the Strategy on Neurodegenerative Diseases, include in their objectives the provision of support for caregivers, reporting and training on the disease and its care.

 

Quality For the change in the model of care and support to become a reality, real cultural change is required, involving a significant investment in the training of professional carers across the sector. Training in these new models of person-centred care, based on rights and in the community, in the ethical practice of care, or in aspects as specific as restraint-free care, which requires not only the gradual withdrawal of restraints, but also learning new strategies of respectful support for people. To this end, the Accreditation and Quality Agreement is already committed to these new competencies and to continuous training, based on the conviction that improving the skills and competencies of these professionals will improve the quality of life of the people receiving care and support.  
Demographic In the period 2019-2050 the share of 65+ people in the French population is expected to grow from 20% to 26.6% (compared to an increase from 20% to 28.5% in the EU-28)
It is estimated there would be 8,3 million informal carers in France (12.9% of the population), among whom 4,3 million provided regular care at home to a person over 60 years old
France would have 4 million older people with loss of autonomy by 2050, accounting for 16.4% of seniors. People over 65 will make up 30% of the French population by 2050, while those under 20 will represent 20%
Almost 10% of people over 75 years old, and one in three individuals over 90 years old live in a residential nursing home.
Employment care work Women represent 57% of informal carers of older people in the country. The proportion of female carers even increases to 74%, along with the level of dependency of the cared-for person
The rate of informal carers is high compared to other countries: approximately 26% of people aged 18 years or over care for one or more disabled or infirm family member, neighbour or friend, of any age, more than twice a week.
It is estimated that between 8 and 11 million individuals provide informal care for a relative who needs care because of age, disability or a chronic or disabling illness in France
Since 2023, the government has been working to establish a Comprehensive Extended National Collective Bargaining Agreement (CCNUE) for the entire social and medico-social associative sector. This initiative aims to create a uniform regulatory framework for all actors in this field. The goal is to raise salaries across the sector, whether employees are covered by a collective bargaining agreement or not (coverage rate is 80%), through a single extended collective agreement. Therefore, there is ongoing national social dialogue to improve working conditions for sector professionals, in accordance with point 7.a) of the recommendation.
Quality of the social care system Data on care quality are lacking in the primary and long-term care settings
Policy and regulation The dependent elderly is also entitled to receive the Allocation PersonnalisĂ©e d’Autonomie – APA (Personalised Autonomy Benefit), which is a universal benefit for people over 60 that came into force in 2002.
The national Strategy to support informal carers includes an action plan to reinforce and diversify the offer of respite care services, which is accompanied by an additional budget of €100 million for the period 2020-2022.

Disclaimer

“Not all LTC is provided by paid professionals, and it is important to reflect that informal carers are also part of the LTC workforce. Informal carers are defined as any person who provides – usually – unpaid care to someone with a chronic illness, disability or other long-lasting health or care need, outside a professional or formal framework. This typically includes family members, partners/spouses, friends and neighbours. Informal carers are sometimes referred to as family carers, or unpaid carers, depending on the context.”